Privacy Policy for Dastarkhwan Food Delivery App

1. Introduction

Welcome to Dastarkhwan ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

2.1 Personal Information

• Account Information: Name, email address, phone number, profile picture
• Authentication Data: Login credentials, Google Sign-In information
• Payment Information: Payment method details (processed securely through Razorpay)
• Delivery Information: Delivery addresses, contact details

2.2 Location Information

• Precise Location: GPS coordinates for delivery services and restaurant recommendations
• Approximate Location: General area information for service availability
• Address Information: Saved delivery addresses

2.3 Usage Information

• App Usage: Features used, time spent, navigation patterns
• Order History: Past orders, preferences, ratings and reviews
• Device Information: Device type, operating system, unique device identifiers
• Log Data: IP address, app crashes, performance data

2.4 Camera and Media

• Photos: Profile pictures, food photos for reviews (with your permission)
• Camera Access: For scanning QR codes, taking photos

3. How We Use Your Information

• Service Delivery: Process and fulfill your food orders
• Location Services: Find nearby restaurants, calculate delivery routes and fees
• Account Management: Create and manage your account, authenticate users
• Payment Processing: Secure payment transactions through our payment partners
• Communication: Send order updates, promotional offers, customer support
• Personalization: Recommend restaurants and dishes based on your preferences
• Analytics: Improve app performance and user experience
• Legal Compliance: Comply with applicable laws and regulations

4. Information Sharing and Disclosure

4.1 Service Providers

• Restaurant Partners: Order details for preparation and fulfillment
• Delivery Partners: Delivery information and customer contact details
• Payment Processors: Razorpay for secure payment processing
• Cloud Services: Google Firebase for data storage and authentication
• Map Services: Google Maps for location and navigation services

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

5. Data Storage and Security

• Encryption: Data is encrypted in transit and at rest
• Firebase Security: We use Google Firebase with industry-standard security measures
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Updates: Security measures are regularly reviewed and updated

6. Third-Party Services

Our app integrates with the following third-party services:

• Google Firebase: Authentication, database, and cloud storage
• Google Maps: Location services and mapping
• Razorpay: Payment processing
• Google Sign-In: Authentication service
• Firebase Cloud Messaging: Push notifications

These services have their own privacy policies, which we encourage you to review.

7. Your Rights and Choices

• Access: Request access to your personal information
• Correction: Update or correct your personal information
• Deletion: Request deletion of your account and personal data
• Location Services: Disable location access in your device settings
• Notifications: Opt-out of promotional notifications
• Data Portability: Request a copy of your data in a portable format

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Order history and transaction data may be retained for accounting and legal purposes. You can request deletion of your account at any time.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of the app after changes constitutes acceptance of the updated policy.

12. Contact Us

13. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy will be subject to the jurisdiction of Indian courts.

This privacy policy is designed to comply with Indian data protection laws, Google Play Store requirements, and international privacy standards.